As a visitor to www.girlgotch.com be assured we respect your privacy and value you as a customer. Girl Gotch will never sell, rent or trade any of your personal data with third parties. We will never share your information with third parties except with the express purpose of assisting us in fulfilling your orders and customer service inquiries, updating our customer information in our database, deploying our promotional offers to you, or fulfilling your request to unsubscribe from our email list. We do not authorize those third parties to make any other use of your personal information.
The personal data we collect when you visit our site is only the information in which you provide when using our site, or filling in our online forms. This could include your name, mailing address, email address, phone number and any other personal information you wish to provide. This policy applies to communicating with us, through www.girlgotch.com, by phone, mail, email or fax.
Any personal information shared via mobile application or on another website such as Facebook, Twitter, Instagram,YouTube, Google + may become public information.
We will honor your request to unsubscribe from any email immediately. All emails will contain unsubscribe information at the bottom of them.
We also collect information from our site using technology to track how many visitor access our website, the date and time and which pages were viewed and which pages or links you were directed from. This information does not identify you personally but simply enables us to compile statistics about our site and our users, so we can enhance and personalize your shopping experience.
We reserve the right to release your personal information in response to a valid court order, subpoena, government investigation, and as otherwise required by law. Unless prevented by law, we will notify you before the release of such information.
Secure Personal Information
We use various security measures, including Secure Socket Layer (SSL) encryption technology, to protect personal information that we collect. If you place an order through our website, you will be asked to set up an account and provide an email address and password. You must provide an appropriate email address and password in order to access account information. If you wish to cancel a password, or if you become aware of any loss, theft or unauthorized use of a password, please contact us. Only authorized employees, agents and contractors have access to this information.
Please contact us at email@example.com Any changes to this policy and practices will be updated on this page.
We guarantee our products to be free of manufacturing defects and will accept any defective item for refund or exchange that is unopened, unused, unwashed Gotch within 30 days of purchase. Only Gotch in the original package will be accepted. Email your order number and details to firstname.lastname@example.org and we will respond as soon as possible.
Please note that washed or worn Gotch cannot be returned or exchanged.
Due to the nature of underwear, we do not accept returns. All Sales are Final.
Please note merchandise purchased from retailers, must be returned to the store from which it was originally purchased, and is subject to the return policy of the originating retailer.
We ship usually a variety of couriers based on destination.
Please note that customers outside Canada shall be responsible for the payment of any import taxes, duties, tariffs or similar charges which may be imposed over and above ordinary shipping charges.